About the Role

We are currently looking for someone to provide administrative support to our Essex team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: Essex, CM1 1HT (Hybrid working)

Salary: £25,397 per annum (salary amounts are inclusive of London Living Allowance - Fringe)

Hours: 37 hours per week

Working days & times: Monday – Friday, 8:30am to 5:00pm

Closing date: Friday 4^th April 2025

Interview date: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders for our emails)

The Role - Your main duties will include:

• Providing a professional customer service experience to all callers on behalf of the Essex team.
• Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
• Managing an internal database, including the uploading of new referrals and other relevant documentation.
• Producing accurate statistics and reports.
• Receiving and recording all incoming/outgoing mail.
• Monitoring and replenishing office stationery stocks.

Skills, Experience and Qualifications - We are looking for someone with the following attributes:

• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
• Ability to input and maintain accurate data records.
• Ability to manage workload effectively.
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• Ability to produce business correspondence to a high standard.
• Experience in a customer service environment.
• Experience of minute taking.
• GCSE Grade '4' or equivalent in English and Maths.

We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. For further information please request our disability support information form by emailing staffrecruitment@penderelstrust.org.uk