Please find below some general information on the services we offer.  

You can access via the website:

• PA Finder - the right hand side of this page
• Document centre - the right hand side of this page
• Events Calendar - link at the top of the page

Please contact us at the office if you need any further help or information.

Services in Coventry

Penderels Trust works in partnership with Coventry City Council to support adults and children who receive a direct payment in the county to get the most out of their care money and to achieve their goals.  Our support includes:

• Support when recruiting a personal assistant
• Guidance on all aspects of being a good employer including legal obligations and responsibilities
• Support with choosing and using a care agency
• Help with money management and keeping accurate records
• Payroll services
• Managed accounts (financial support services)
• Support planning & brokerage

For more information on these services, please contact the team at our Coventry office.

Coventry Virtual Peer Support Group

We hold regular online meetings for direct payment recipients in Coventry.  Our meetings are virtual so you can join from the comfort of your own home. Everyone is welcome and you can just sit and listen if you prefer. A member of our Coventry team will host the meeting and can answer any questions you have. Please see below to download our flyer which includes the dates and times of our meeting. We also send an email to all direct payment users in Coventry that we have an email address for as a reminder. If you have an email address but haven't told us what it is, please email coventry@penderelstrust.org.uk and we will add you to our mailing list. 

Coventry City Council Direct Payment Survey

Coventry City Council is doing some research on direct payments. Below is a short survey for people who receive a direct payment from them. The survey asks questions about your direct payment and what your experience has been of using a direct payment to meet your care and support needs. The survey can be completed by the direct payment recipient or someone on their behalf. It is anonymous and should take no more than 10 minutes to complete.

Please access the survey here: https://forms.office.com/e/nRFwBUFTTr 

We encourage as many people as possible to complete this survey as it is important your voice is heard as recipients.

Do you know someone caring looking for work? Have they considered a career in social care as a vocation? 

Visit the following link to watch Coventry Council's video on what it means to work in social care: https://www.coventry.gov.uk/asccarejobs 

Visit www.findajob.dwp.gov.uk and search Care in Coventry to find opportunities  

Are you a PA or Carer in Coventry? We have a Facebook group just for you! 

Free Bus Travel Support for Carers in Coventry - Carers aged 16 and above in Coventry can now benefit from free and discounted bus travel, thanks to a new initiative supported by the Passenger Service Improvement Programme. Eligible carers can enjoy 9 months of free travel and an additional 3 months at a 50% discount within the nBus region. To learn more about how to redeem your travel code, download the guide here.

Safeguarding in Coventry

If someone you know in Coventry is being abused or you think they might be, please contact the safeguarding team at Coventry City Council. It's better to be on the safe side. 

Adults: www.coventry.gov.uk/info/158/safeguarding_adults

Children: www.coventry.gov.uk/safeguardingchildren

Useful Links

• A Guide to Our Services - A Guide to Coventry's Services and meeting the Team
• PA Community Centre - Share this link with your PA's and carers so they can join our PA Community Centre
• Healthwatch Coventry - Ensures your voice is heard in the shape of healthcare services 
• Cost of Living Support - Coventry City Council
• Community Information Directory for Coventry - Find out what is happening near you 
• Carers Trust Heart of England - Support for carers including events and respite
• Parenting Project - Support for families and children in Warwickshire
• Recovery and Wellbeing Academy  - Free in-person and online courses about mental health and employability rights
• Information and Advice for Neurodivergent People - Booklet produced by Warwickshire County Council and Coventry City Council 
• Art for Wellbeing courses available until October
• MENtalk and WOMENtalk weekly group sessions
• Lifepath Support to Work - Supports adults with learning disabilities to access training, volunteering and job opportunities
• Grapevine Help and Connect - Supports adults with learning disabilities or autism to stay safe/healthy and build better futures
• Direct Payment Video - Video produced by Coventry City Council about direct payments