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Independent Living Adviser

Location: Nottinghamshire (Office based in Sleaford, Lincolnshire)

Job Reference: NOTT/ILA

About the Role

We are looking for someone to provide advice and information to people with disabilities who live independently. This post will be office based (Sleaford) and some home working, with the expectation that the successful applicant will travel to Nottinghamshire, when necessary to meet with service users at home.

About Us

Penderels Trust is a not-for-profit organisation that provides advice and guidance to people with disabilities and healthcare needs living independently.

The Role

37 hours per week - Monday to Friday, 8:30am to 4:30pm

£20,456 per annum

As an Independent Living Adviser, your main duties will include:

Advising individuals on all aspects of their care packages including financial aspects

Managing your own caseload

Supporting individuals with the recruitment and ongoing management of care staff 

Providing accurate information in a clear and concise format that meets the individual's needs

Recording and maintaining accurate records and providing reports as required

Organising and attending meetings/reviews with individuals, colleagues and local authority staff 

Skills, Experience and Qualification

We are looking for someone with the following attributes:

Experience of providing information or advice to others or within a customer service environment

Experience of direct payments/health budgets and all associated costs

Ability to communicate clearly both verbally and in writing adapting your style to suit the audience

Ability to manage diary and workload effectively

Current driving licence and unrestricted use of vehicle

Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)

Ability to produce letters and other documents to a high standard

Ability to input and maintain accurate data records

Excellent telephone manner

Able to work as part of a team and on own initiative

Be flexible and able to work to deadlines

Hold minimum GCSE Grade 'C' or equivalent in English and Maths

This post is subject to the completion of a satisfactory DBS check prior to appointment.

All applications must be returned by Friday 17th November 2017.

 Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled people who meet the job specification.


Does this position interest you?

Contact Head Office

Penderels Trust
Resource House
1A Brandon Lane

  02476 511 611

  02476 511 761