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Career Opportunities with Penderels Trust or as a Personal Assistant.Contact your local office.
If you have decided to use an agency for all or some of your care, we can help you decide which one is best for you. The one you choose is always up to you although we will support you in making your decision.
  • We will sit down together and work out what type of care you need and at what times during the day.
  • We will work with you to decide what type of agency you are looking for and help you put together a list of care agencies that you may wish to contact.
  • We will discuss with you how a care agency usually works and how they are checked to make sure they do a good job.
  • Together, we will agree the type of questions you may like to ask them (for example, what their charges are).
  • We will explain how you can book your care through the agency and draw up a list of questions you should ask (for example, what happens if you need to cancel an appointment).
  • We will support you throughout the year with managing your care through an agency and we will help you if you have any problems with your care or wish to change agencies.
  • We will advise you what to do if you need to complain or make a comment about your care agency.
  • We will talk about what financial records you need to keep and what information you need to send in to the local authority.
  • We will send you our regular newsletter and other information to keep you up-to-date.
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Company Registration Number: 3560335 | Charity Registration Number: 1073513  
Penderels Trust, Seven Stars Estate, Wheler Road, Whitley, Coventry, CV3 4LB | 02476 511611 Get Browse Aloud
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